Yomdel

Yomdel delivers world-class customer experiences, for modern, customer focused businesses, who differentiate on service. Market leading 24/7 fully managed live chat, market research and mystery shopping.
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About

Yomdel

Yomdel is an award-winning provider of services which help thousands of businesses deliver an exceptional customer experience and drive business growth. We’re the pioneers of intelligent, 24/7 fully-managed live chat in the UK. It is the highest-converting function you can put on your website, with our clients reporting returns on investment that run into the thousands of percent! Add to that our deep expertise in mystery shopping and market research and you'll generate exceptional customer insights that you can use to improve and rapidly scale your business.

Andy Soloman | People | ICG Approved
Andy Soloman
Founder & CEO
-
Yomdel
07928 542917
Visit Website
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About

Yomdel

Yomdel is an award-winning provider of services which help thousands of businesses deliver an exceptional customer experience and drive business growth. We’re the pioneers of intelligent, 24/7 fully-managed live chat in the UK. It is the highest-converting function you can put on your website, with our clients reporting returns on investment that run into the thousands of percent! Add to that our deep expertise in mystery shopping and market research and you'll generate exceptional customer insights that you can use to improve and rapidly scale your business.

Andy Soloman | People | ICG Approved
Andy Soloman
Founder & CEO
-
Yomdel
07928 542917
Visit Website

About

Yomdel

Yomdel is an award-winning provider of services which help thousands of businesses deliver an exceptional customer experience and drive business growth. We’re the pioneers of intelligent, 24/7 fully-managed live chat in the UK. It is the highest-converting function you can put on your website, with our clients reporting returns on investment that run into the thousands of percent! Add to that our deep expertise in mystery shopping and market research and you'll generate exceptional customer insights that you can use to improve and rapidly scale your business.

Andy Soloman
Founder & CEO
-
Yomdel
07928 542917
Visit Website
Services

Yomdel

' Services

's Services

24/7 fully-managed Live Chat from Yomdel has been proven to increase web lead conversion by 50%. It's now your customer's preferred online contact channel.

24/7 fully-managed Live Chat

The highest-converting service you can have on your website:

  • Fully managed 24/7, 365 days a year – your business always available
  • Expert, trained operators – property sector specialists
  • World-class 15 second response times
  • Nurture & qualify site visitors into high value leads
  • Increase sales productivity – prioritised, qualified leads

Increase your website conversions by 50%

Mystery Shopping

Experience your business as your customer, and optimise your sales process:

  • UK-wide coverage – network of 28,000 experienced shoppers
  • Omni-channel research – in branch, telephone and online
  • Real-life briefs & scenarios – from portal referrals to home valuations
  • Competitor benchmarking – know where you are and get ahead
  • Online results portal – actionable insights at your fingertips

Achieve world-class customer experience and grow your business

Market Research

Results-driven, tailored insight solutions to your business questions:

  • Strategic research advice – we guide you where value lies
  • Agile methodologies – multiple techniques to fit your needs
  • Evidence-based findings – first-hand customer feedback
  • Actionable analysis – turn your results into positive action
  • Bespoke reporting – tailored to your needs to maximise value

Reduce business risk and inform decision making

24/7 fully-managed Live Chat

The highest-converting service you can have on your website

Mystery Shopping

Experience your business as your customer, and optimise your sales process

Market Research

Results-driven, tailored insight solutions to your business questions

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Related Case Studies

Powerful Collaborations

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World-class performance from an Estate Agency Website

3 ICG members (Starberry, Yomdel and Reapit) delivered a world class solution for Andrews Estate Agents website, combining beautiful design, exceptional user experience and the application of high tech conversion tools. The result is greater lead generation and deal flow, higher brand advocacy, and crucially revenue growth.

Andy Soloman | People | ICG Approved
Andy Soloman
Founder & CEO
-
Yomdel
Andy Soloman | People | ICG Approved
Andy Soloman
Founder & CEO
-
Yomdel
Simon Taylor | People | ICG Approved
Simon Taylor
Marketing Director
-
Yomdel
Simon Taylor | People | ICG Approved
Simon Taylor
Marketing Director
-
Yomdel
-
Yomdel
-
Yomdel

Contact

Yomdel

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