As part of the membership, Moneypenny will share its experience of supporting thousands of UK estate agents with telephone answering, live chat and outbound services and be on hand to help agencies maximise lead generation and improve customer care.
Estate agent consultant Iain White, who runs ICG, said: “All ICG members are monoliths in their field and Moneypenny is absolutely no exception. Over the last 18 months in particular we’ve been impressed with the tireless commitment they’ve shown to supporting estate agents by helping them to innovate and outsource. Moneypenny has a proven track record, is committed to innovation and loves to collaborate – which is exactly what we look for in members. It seemed only right that they should be part of our best in class community.”
Joanne Tattum, Head of Estate Agents Sector at Moneypenny said: “ We’ve been heavily invested in the UK property community for some time, but this relationship allows us to build on that further and forge new and exciting relationships with suppliers and agents alike.
“ICG is built on a great concept as it takes the guess work out of proptech for busy estate agents and helps them to find proven partners with ease. We’re looking forward to supporting ICG with that and sharing our expertise and insights with agent community at large.”